"Alexa, play <insert station name> station on Pandora". Find the skill for your radio station and tap it. First, try to play the radio station from iHeart and check if its playing well. Tap the menu button in the top left corner of the screen. Manage Settings (Or the one youre having a problem with.). Like FM and AM radio stations, you can use the Alexa app to turn on certain skills that let you listen to internet radio stations. Additional Alexa support from Amazon can be found HERE. My name is Peter and on this site, I share my interest in smart home devices (about me & how I can help YOU). However, there are also several ways to fix it; if need be, you can simply use a different skill for the same results. To select another province or region just say "Alexa next" or "Alexa previous" until you find your region . If it is your Alexa, simply disconnect your Alexa from the internet and wait for a minute or two before connecting again. This is to clear any errors that it may have. It can be frustrating when Alexa is unable to follow commands, such as playing your radio station. A menu will open up; press Settings. Whether it's finding great products or discovering helpful advice, we'll help you get it right (the first time). Here, you can stream radio shows from the olden days such as Dimension X or Gunsmoke. Whens the last time you updated your device? The Alexa won t play music problem can occur when the required firewall ports are not open. Scroll all the way to the bottom and press Sign Out. To start listening, just say "Alexa, open Radio 2" or "Alexa, start Radio 2". However, they may also restrict some content based on your location. Now, check if Alexa is playing radio channels properly. 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The list of available radio channels on your Alexa device is as follows: To Check if the skill for your radio station is compatible with your device, open the Alexa app on your mobile device, tap the menu button in the top left corner of the screen, tap Skills & Games, tap Your Skills, and find the skill for your radio station. Try pasting it on any browser to see if your song plays or not. Recently, theres been an issue with Alexa not being able to detect stations like BBC radio. Once removed, relink it again by searching for it on the Smart Skill menu and adding it to your Alexa device. From recipes to workouts, the Alexa store is bursting with many skills that will take any Alexa-enabled device to a new level of convenience. This means that, in the meantime, you will need to download BBC Sounds the BBCs radio and podcast app to be able to access its stations. I created an Alexa skill to stream a radio station, and Open the Required Firewall Ports. Alexa doesnt understand any command which she is not used to listening to make it act upon. . With a simple request to "play BBC radio 2" then Alexa manages to invoke the BBC Skill to play on that Echo. Note: Most routers have this IP address: 192.168.1.254. Open the Alexa app. Her reply is always, "I can't find the station . Place your Alexa device in an open space away from noisy appliances such as dishwashers, washing machines, microwaves, or TVs to ensure this doesnt happen. After that, select "Categories.". We are aware of this and working on it. Enable Alexa Radio by Installing the Appropriate Skills Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby . If your router is of 2.4GHz frequency, you must change it to 5GHz to fix Radio not playing on your Alexa device.. Pick the skill or radio app thats not working. 3. Open the Alexa App Open the Alexa app on your mobile device. In the meantime, if you say Alexa, play BBC Sounds, she will then ask what you would like to hear. If they are not, the problem lies with your ISP; report the same to your internet company and wait for them to come and resolve it. Alexa can instantly connect to thousands of radio stations around the world. You can set it through the ASK developer console by selecting the particular skill, selecting the distribution page within the skill and clicking the Save and continue button, and scrolling till you reach the end, where you will find the question, where would you like this skill to be available? Only select the US in the list and deselect all other countries for it to work. When in doubt, a restart can be a good option. After following the steps in our Troubleshooting guide: Check that the language on your Amazon device is set to UK English. The majority of the time, there will be a simple fix, for example, troubleshooting your WiFi connection, enabling the correct Alexa skill, or updating the Alexa app on your smartphone or tablet. MEET ECHO DOT - Our most compact smart speaker that fits perfectly into small spaces. All BBC radio stations can be asked for using Alexa, [station name].The shorter your request, the less chance Alexa will have to mishear you. Select iHeartRadio in the Services section of the Music menu. I just put in a question on Amazon's Help Community. To determine if its working properly or not, try shifting to another skill. At the top right of the screen youll see Hello. I used to be able to use BBC content for my alarm and now I cant. Its a very simple process to log in and you only have to do it once. The cause of the problem might be in the skill itself. And also, it should also be in the middle part of your house/room for better distribution. If this is the case, try this last simple fix. We will guide you in simple steps on how to activate Bally Sports on Roku, Fire TV, Xbox, Xfinity, and Apple TV. Tip 4: Put your router away from other wireless devices. Unlike traditional FM/AM radios, Alexa relies on a WiFi connection to tune in to radio stations worldwide. Here are eight things you can do if Alexa wont play your radio station: Need a guide on how to do these hacks? You can set and change your Amazon location with the following steps. Check that the language on your Amazon device is set to UK English. There are many reasons which cause Alexa to stop playing the radio or not be able to find radio stations at all. Click the enable button and say "Alexa, open TuneIn Live" to open the skill. "Alexa, play 93 X R T" and "Alexa, play X R T" will play Chicago station 93XRT. Step 1: Open the Alexa app on your phone. 6. To skip, pause or stop the radio station, you can use voice commands like Alexa, skip this song or Alexa, Stop the music. Type "Radio" into the search section. If none of the above solutions work for your Alexa, the only thing you can do is contact amazons customer service and request their help to resolve your issue. Move your device away from walls, metal objects, or sources of interference like microwave ovens and baby monitors. I've followed the steps to link my account and I'm still unable to access BBC Sounds content. You may want to install apps that are not available on Vizio TV created by, Read More How To Install 3rd Party Apps on Vizio TVContinue. Hamza is a passionate technical writer with more than 5 years of experience. So if your Alexa device cant play a radio station or songs, there might be an issue with your firewall. An example of data being processed may be a unique identifier stored in a cookie. Users should also check if the two Echo speakers are connected properly. You probably have Alexa set up with your overseas Amazon account. No BBC radio stations on #alexa this morning? It will now restore to its default settings. Select your favorite one. Heres how to clear Alexa app cache on a smartphone: Some radio Smart Skills will only play certain radio stations, which will also be affected by your location. If its running on batteries, remove and reinsert them once again. Alternatively, you can check your voice command activity log via the Alexa app: Another reason Alexa may not understand your commands is if it is also picking up additional noises that are interfering with the communication. This simply involves unplugging the speakers and plugging them back in. Modern routers offer 2 networks 2.5GHz and 5GHz. If youre experiencing any of these, youve come to the right place. This service offers personalized streaming stations based on your favorite artists and songs. January 28, 2022 8:54 am Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. I titled it, "Tunein Stations not visible in Echo - or Alexa App". Deactivated the Echo Show and reactivated it 2. Here, you can opt for different services on your Echo device. When the device is turned orange, it is in setup mode. But, it is always better to restart your Amazon Echo to resolve any error. Instead of putting it on the floor, place your device in a higher location. Updates help improve your Alexas performance. Reconnect the radio streaming skill to see if that solves the issue. You'll need to sign out of your overseas Amazon account. 12 Reasons Why Alexa Doesnt Turn On + 12 Fixes, 3 Ways To Make Alexa Stop Playing Music at a Certain Time, 5 Sneaky Ways To Play Music On Alexa For Free (2023), 66 Secret Alexa Commands That She Doesnt Want You To Know, 9 Sneaky Ways To Make Alexa Swear In Seconds (2023 How-To), Alexa Device Is Unresponsive: 16 Causes & Fixes (2023). To find the right radio skill, follow the steps below: Each radio skill offers different attributes that vary in style, location, and genre, so take some time to research and find the most appropriate one for you. You may have to scroll down to see it. Unlike regular radio, which is transmitted via AM or FM, internet radio is a digital audio service broadcasted and streamed via the internet. If Alexa is hearing you correctly but not playing the station as intended, contact Audacy support siting the response Alexa returns. Which Radio Stations Can You Get On Alexa? This was the only thing I changed. If you have changed it recently, make sure to enter them again correctly. I hope that updating the firmware will resolve the problem. Fix 1. To avoid this, switch to more specific commands such as Alexa, play the album so that you can get exactly what you ask for. The consent submitted will only be used for data processing originating from this website. - / : part 1 (Discoteka) (130 / 7:00:48) 2:27 1. You might even try turning OFF your device for a minute or more and then restarting it again. You can also use the enable skill command in the ASK command line interface for the same result. Especially if youre certain that youre saying the right command. This is a must-check if you are unable to play the radio station on your Alexa device. By doing this, your Alexa device will recognize you whenever you talk to it. When you buy through links on our site, we may earn an affiliate commission. You should only open a certain set of ports to allow Alexa to play a bigger range of stations. Like FM/AM radio stations, you can listen to internet radio stations by enabling particular skills via the Alexa app. Firstly, make sure that you are using the most up-to-date version of the Alexa app by checking for updates in your app store. Alexa may sometimes struggle to understand regional accents, which could be why your Alexa device wont play radio. Manage Settings Help fixing problems with BBC Sounds on your smart speaker. You can try to play the radio station on one skill and another. You can also ask Alexa to play specific episodes or even playlists of the podcasts of your favorite radio shows. With this, your device will get a feel of your pronunciation quirks. So, if your Alexa cant play the radio all of a sudden. It should get your device up to speed. If youre curious as to what your Alexa app heard, ask your device, Alexa, tell me what you heard.. 2 days ago Los Angeles Lakers guard D'Angelo Russell (ankle) won't play on Wednesday night versus Oklahoma City. Feel free to follow me on Facebook & LinkedIn. If you try a more complex command specifying a destination speaker such as a Sonos then Alexa just tries to find the closest matching Tunein station name. Some of these are easily fixed and answered, and others are out of our hands as Alexa skill producers. It must not be obstructed or inside a cabinet. Then you could also enable or disable them if you want to. Here you can see all your voice commands. This service offers access to a variety of music, sports, and news channels, including exclusive content from Howard Stern and other popular personalities. Your Alexa wont play the radio because of an incorrect setting. We may collect commission when you buy the products from our link. Under Voice, tap on Amazon Alexa. At this point, you have to connect it to your Wi-Fi. One of the reasons this happens is that the device did not understand what you said. Hover your mouse over that. 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Click the Plus sign (Top right corner) and select Add Group. First, verify if you have outdated software or not. Amazon Alexa users are reporting issues for the second straight week, with reports that Echo devices have stopped playing BBC radio stations. Play a radio station "Play [station name] on iHeartRadio" "Play [station frequency] on iHeartRadio." "Play the station [station call sign] on iHeartRadio." Play a podcast . Unfortunately, issues may arise which prevent you from being able to listen to the radio on your Alexa-enabled device, including: This article will show you nine quick and easy fixes to resolve any radio issues on your Alexa device. If you have multiple devices in your home, you must disconnect them from the Wi-Fi network to which your Alexa device is connected. To get Alexa to play a radio station, all you need to do is say, "Alexa, play . We are aware of some playback issues, which we are actively investigating with Amazon. Step 2: Choose Skills and games, then look for Featured categories boxes along the top. Avoid interference from other appliances such as microwaves, baby monitors, and other routers. Open the Alexa app on your mobile device. On your Alexa app, navigate to Settings.. As well as the ones that you could open. Now, click on update and set the location. This applies to both the internet and its power source. Being more specific about your music will help you get better results. In 2021, Zoe Ball voluntarily took a 380,000 pay cut to remain as host of the Radio 2 breakfast show for an additional two years. You may be unable to listen to the radio on your Alexa device because the Smart Skill isnt working. Because there are a lot of beautiful apps which work well to spend your day well. We hope this article has proven helpful in providing some handy hints and tips for you if you are having trouble listening to a radio station on your Alexa smart speaker or device. So make sure that your Wi-Fi router isnt near microwave ovens or baby monitors. Youve said the correct command, and youre pretty sure you gave the accurate call sign. 5 Easy Ways To Fix It, Does a Wi-Fi Repeater Slow Down Internet? BBC Sounds will not play anything, I get an error message or a different skill. Make sure your Wi-Fi network is enabled and working before you start. Steps to do this are as follows. Start here. Here you can create your new account. Click on Skills and Games then Categories.. Check our Known issuespage which lists problems we're aware of and are working to resolve. For example, Fox News is available in Europe and the USA, etc but you cant access it in several Asian countries. Playback issues. Alexa won't play any of my hand curated stations. Updates are made to enhance the performance of any device and program. However, if both skills fail to play your radio station, you will need to troubleshoot your device. You have to register the device with your Amazon account. In such cases, try giving the command a higher popularity score to help Alexa learn more commands and teach the same to your skill so that you can also include such commands in your catalog. Usually, when you want to open a particular skill and play music from that skill in Alexa, you simply say, Alexa, play music on skill name and wait for the application to load. An example of data being processed may be a unique identifier stored in a cookie. Then you can relink it to your account by searching for it via the search bar. But, I got some issues with my new Samsung Dryer and it is not quite heating, not drying clothes, and even making loud noises. So what are the reasons behind this behavior? It cames after a widespread outage last week that left Echo devices unresponsive for hours, with some users unable to turn on their lights or switch off alarms. But not every time are we fortunate enough to have Alexa just ready to play our music. Launch the Alexa app on your phone (or any device). So if you say something else, the device might not interpret it the right way. If it is your Alexa, simply disconnect your Alexa from the internet and wait for a minute or two before connecting again. The issue may lie with the skill youre using to stream the radio station on. According to reports (1,2,3,4,5,6,7,8), multiple users are facing an issue where the 'Disney stories' feature is not working on some Alexa powered devices. We have got many queries on How to charge AirPods without a case which we will cover in this article. Sometimes, the distribution information in your skill might be missing. However, it is worth noting that there are a few radio stations that you can only access if you are in the country in which its broadcast. Read about our approach to external linking. Save my name, email, and website in this browser for the next time I comment. For example, say. Try saying Alexa, switch profile or Alexa, switch to [your first name]s profile and trying to link your account again. Click the device that youre using. Your search will provide you with a list of available radio tuning skills, such as TuneIn, MyTunerRadio, andradio.com. This feature allows you to listen to your favorite radio shows at your own convenience and schedule. Go to the Alexa app, tap on the menu button, tap on Settings, tap on Music, and then tap on your preferred music service. To disable a skill for your radio station in the Alexa app, follow these steps: To re-enable the skill, follow these steps: There may arise multiple issues in tech devices that appear to be from unknown resources. Once you have successfully removed and relinked the skill, check in with your Alexa device to see if the issue has been resolved. If yes, then you might need to check your network. Do it carefully to avoid any mistakes. Mobile and tablet issues. We and our partners use cookies to Store and/or access information on a device. I don't know why, but suddenly when I say 'Alexa play Virgin Radio' it now defaults to Virgin Radio Groove. If your Alexa device has somehow become disconnected from the WiFi or there is an issue with your router, it could be the reason Alexa cannot play radio. The Internet connection may be unstable or there has been no connectivity issue which means that no internet is provided by the Wi-Fi router or you have run out of internet subscription. So, for you to access and play it on Alexa, try adjusting your language. Depending on your catalog size, Alexa might simply not recognize the voice command you are giving.