To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Safe, Fast and Verified They asked me to DM them and then said we cant help you. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. See the Best Services in 2022 as rated by Australians on ProductReview.com.au. Instead, you have to install the official Ticketek mobile app I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. tickets, mobile tickets (special links) or Ticketek app tickets. It was confirmed to me that the tickets had sold and that I would be receiving my payment for them in due course.The day after the concert I received a rather rude email saying that I had failed to provide the tickets (which is not true) and therefore I would not be paid for them. LB. original broker) to get In the plus side I didnt have to do anything except nominate price. Our integration means you can list tickets for resale directly from your Ticketek account. I purchased tickets from the marketplace and they show up on the marketplace site but going back to Ticketek it says I have no orders. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. 6. Press question mark to learn the rest of the keyboard shortcuts. I have not been paid yetI have taken the matter to the Dept of Fair Trading. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. I will NEVER buy tickets from this company again! If you bought it If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! Good on You and Good Luck! Not user friendly or time friendly . Sell tickets directly from your Ticketek Account. -. etc. to save these credentials. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. 2 x Tickets to the Kid Laroi . ticket I was certainly given the runaround by others who I had dealt with. $148.60. Click on a logo to start selling. AA. Has pictures/video. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. Adjust the price slider to $1. Always come back with request for more info. Yes! Does anyone know what I can do? Please respect this by keeping the discussion on topic, and devoid of any political material. About Ticketek. e!!! Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Oct 21, 2021. Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. tickets you wish to list for sale. Ticketek Marketplace is the only official re-seller we approve. price. I don't have an email address or access to a computer. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. All Theatres and productions and sporting events should seek alternative partners. purchaser automatically, and find your tickets there, in "Order History" section. President Biden calls for limits on concert and sporting ticket fees. Easy as. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. However, Ticketek Marketplace will enforce that tickets resold are capped at 10%. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. 1. . Would definitely use again! My Ticketek; Gift Vouchers; Ticketek Marketplace, later this month detailed mobile Sharing FAQs can be found on the &. I retried several times with the same result. Have consumer affairs gotten back to you? Ticketek does a terrible job of managing this chain of private parties. The only reason I used marketplace was because everyone said it was the most trusted way of selling tickets, otherwise I would've gone to Gumtree or something else. Buy guaranteed tickets for sold out events at a fair price. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Hi, can I ask what section of consumer affairs did you contact? Buy guaranteed tickets for sold out events at a fair price. Angie-P 6 mo. Press J to jump to the feed. Version 5.22 B82 R0 It doesn't say "From $41" or "$41 plus applicable fees". + I had to pay listing fees + I had to pay a $100 administration fee. Ticketek claims to offer you thousands of different experiences in live events across your liked categories. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. If not using Ticketek Marketplace please also consider the below. Sell tickets directly from your Ticketek Account. 10 business days I think is more than fair. We missed the show! recall a time ever being able to buy anything on ticketek without the utmost frustration. If they are still using the Atlassian support portal like last year, you need to click "View request" near the bottom of the email. to then often have to go to their desk at the venue to follow up the issues. I can not believe in this day and age HOW BAD this company is. Try to use someone else or let me know how I can get my refund. 7 days. phone and you can see your tickets there. Australian F1 2023 - Saturday Only. Here, you'll have the option to click a button to say you're interested. Since both the platforms have given the control of ticket pricing to the hands of sellers, the prices will vary according to the sellers preferences and you will have to go along with their decision. You may even reserve seats and pay for them later. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. Did any of you who sold get paid for the tickets once they were resold? Ticketek routinely mismanages ticket processing which should be simple. I purchased Red Hot Chilli Peppers tickets the day they went on sale. Press J to jump to the feed. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. protection to both sellers and buyers protecting fans from scammers and time-wasters. it works Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. In business since 2010, we are the original broker services automation platform. Mechanic Shop For Rent Paterson, Nj, ago. When we look at the popularity and expansion across the world, Ticketmaster beats Ticketek once again. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Please note there maybe no replacement for General Admission tickets. First time using the "Ticketmaster Resale" website - now also the last. Worst ever company to deal with. Apart from the convenience fee, it doesnt charge you any other taxes and processing fee. Absolutely shocking customer service. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. Ticketek Marketplace Help; Buyers FAQs; restrictions.empty. In the next few steps, first you will need to upload your ticket accordingly and then it will ask you to add all the details of the ticket. Third-Party Resale Tickets: Everything You Need to Know. . Refunds, Payments and Exchanges. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. This symbol means you're seeing tickets from other fans too. worried. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Note that the price is $41. [2022]. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. Takes days, even more than week to get reply. Set the price. Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets).. During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. I've bumped the ticket by responding as recently as January 2023. Ticketmaster vs Ticketek Which is better? Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. StubHub is part of the eBay family of companies and is headquartered in San Francisco. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Site & quot ; Site & quot ; button or an alternative delivery method be! You can also reach out to them through @TicketmasterCS account on Twitter. What this company did is the following; If you click on "Mobile Ticket", you will get to the same link that was included in your Before the final confirmation (in step 4), select the 'private listing' option. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. Why does Ticketek Marketplace charge fees? We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. A complete waste of time & effort & should be reported as a scam. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Almost 90 days and still waiting for my refund back. Will also be reaching out to A Current Affair! We've got your back: all you have to worry about is getting to the concert on time. Feb 9, 2023. Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. I also think they're just swamped with customers. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) 1 minute after noon it's my turn and all tickets are already soldthis was a small town concert. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Help? Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Response then received which simply stated payments processed 10 working days after the event. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. Calls to the only listed number for Ticketek are just cut off. Ltd. All Rights Reserved. Marketplace My Ticketek Ticket Delivery. Ticketek will charge you the service or delivery fee based on your location and per transaction and nothing is set. event It has been 2 months since the event that I sold my tickets was held with 5 tics worth app $1000. I think their website is unclear though so they should fix it, Terrible website. Become a Groupie and enjoy special perks when you book as a group! Or which among Ticketmaster and Ticketek is a better marketplace to buy tickets from? If you're planning your visit, you can . I'm pretty desperate for this event because i don't see anyone selling tickets for this anymore and marketplace seems like the only legit place. AFL Round 02 Tickets 2021. https://marketplace.ticketek.co.nz/. I will never purchase anything with you again. A Reserve, Section N5, Row D, Seats 18 and 19. Ticketek Australia (Booking Service): 1.1 out of 5 stars from 1,535 genuine reviews on Australia's largest opinion site ProductReview.com.au. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Choose your tickets. Not all event tickets will be available to . On the secondary market, fees are equal to 31% of the ticket price, on average. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. Got an email saying the tickets were bought 2 months before the concert, and to allow 10 days for the money to show up in my bank account. She made time to help & sort out the transfer of tickets to this area. Ticketmaster vs Vivid Seats: Which Is Better For You? Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? i spent 2 hours online and still didn't manage to secure tickets. The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. What Is Tixel? All rights reserved. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. Once seat selection is done, add your personal details and pay for the tickets. According to sellers FAQs I am able to make an edit as long as my tickets hasn't been sold. Go to the Vivid Seats home page, and click on the small "Sell" link in the upper-right corner. Dyson Hair Dryer Cord Management, Created by Nicole Bowman. . ago. 2.) . Garbag . 1,310 reviews. You can get in touch with your friend (or ticket broker if you purchased from a ticket Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) NHL Playoffs. remembered as you explore the site, as well as assisting in security Tixel supports these tickets as well. BuburAyam.asia Ticketmaster Resale is an open marketplace for the sale and purchase of live event tickets. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. It will charge you a reasonable fee if you opt for ticket exchange. As it got closer to Christmas I started to worry, as they were to be presents. My company If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. Barcelona vs A-league All Stars single ticket. No reply emails or any form of communication. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. :/, The 10 days is actually supposed to be 10 days after the concert date. Kids in primary school selling tickets for a school play do a better job. Requesting a Refund. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. In short, both companies offer platforms that are easy to use. Further details in the disclaimer. Therefore, it's impossible to speak to an actual person. Has anyone had any luck getting their money back after complaining to the ACCC? Ticketek Marketplace is a secure online portal where customers who have previously purchased from Ticketek can quickly and easily . The Court found that on four separate occasions Ticketek engaged in conduct with the anti-competitive purpose of deterring or preventing Lasttix from supplying its services. for all major ticketing companies, We use cookies to make your experience on Tixel better. Good luck. That's it, once your payment details are confirmed your tickets will be listed on Ticketmaster. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Dont go near it- use Tixel if you can instead. No mentioning of queues before! Sell tickets directly from your Ticketek Account. Requesting a Refund. 760500 Views Aug 18, 2021 Article. I figured out that if you download the Ticketek app, you can delete Ticketek Marketplace listings from the app. Ticketek, Eventbrite and many more. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. Appalling service. Non existent customer service. PDF (print-at-home) I am up to 3 support tickets lodged with not a single reply. Create an account to follow your favorite communities and start taking part in conversations. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. 55 Plus Rentals Abbotsford, It offers 100% ticket guarantee on all its orders. Zero stars, uselessly run, waste of a time company. You must consider any special conditions on your ticket (for example, some ticket types may be collection only, or name on the ticket. It goes against our guidelines to offer incentives for reviews. * They also charged me $100 administration fee (for what?!) (which is not true) and therefore I would not be paid for them. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Search. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. At times, you will have to visit another website to confirm your purchase. Always quick, always easy. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Having the same problem. Sold tickets to a show on June 4, still havent been paid. I paid the additional cost in checkout for refundable tickets. Verification can help ensure real people write reviews about real companies. You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. Show More Buy guaranteed tickets for sold out events at a fair price. Been trying for days. Yeah this happened to me last year- my tickets sold within an hour and it took me months of trying to contact them to get my money back. I tried it today and was able to remove my tickets from listing. Just follow the instructions given under the below-mentioned subheadings and you will be done with the work within a few minutes: According to Ticketmasters policy, on the average amount of ticket price, 30% of it is being charged as fees. Thank you. The last step will be for payment and once your payment is successful, you will instantly receive a confirmation message. I only contacted them about it 4 days ago. If you google "Victorian Ombudsman" you will find both the Postal Address and an email address. Submit a request. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! My tickets are for Guns & Roses, and I am still a little nervous as when I made a complaint to Ticketmaster they advised that my only avenue of recourse is if I actually don't get into the concert, which really concerns me know because I really want to see them. Get a real job. *Plus fees and charges All patrons 17 and under must be accompanied by an Adult. Find trending events near you. No upcoming 3 hours ago. events. Ticketek tickets you no longer need. Ticketek Marketplace Terms and Conditions of Sale. If you don't, you may be charged additional fees. However, if you are going to exchange your ticket, Ticketek will charge you a small and reasonable fee for the replacement of tickets based on the price you bought the ticket for and note that it will not exchange the tickets if they are unallocated. Theyre so damn dodgy. We use dedicated people and clever technology to safeguard our platform. In the end I went to consumer affairs and they got it sorted. All rights reserved. Your refund application and payment will be handled by the Customer Experience Team who act as the administrator of Our Refundable terms. I have sold tickets and they are not releasing the money as the show is not until 11/23. Bank details are correct and theres also a current credit card number that the refund can be processed against. This is what a Ticketek mobile ticket looks like in your browser or mobile app. Visit https://marketplace.ticketek.com.au/ for more information. Seven tries before I finally got my second choice of seats. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. Report. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . If you are talking about the field then yes, Ticketmaster is the same as Ticketek and both work in the ticket marketplace industry. But the question is, which among the two sites offers promising services for you? How is scalping allowed, who is the ombudsman I can go to for this? I've never sold e-tickets online before, so am hesitant selling via eBay/Facebook Marketplace etc but would love to hear your experience with the best way to go about this. Maybe you can give it a try now. Indy 500 Snake Pit presented by Coors Light The Indy 500 Snake Pit presented by Coors Light is the ultimate festival of fun, friends and some of the biggest electronic music acts in the world - all while Indy cars roar past at 230 mph. Charges 30% fees in the total amount of tickets.